Recruitment and Selection

One of the most success critical decisions any manager makes is recruiting staff. Getting it right means a successful team that will achieve targets, but getting it wrong results in un- productive teams and individuals, low morale and wasted time and resources. The success of any organisation depends on its people-so it is critical to get this process correct. The course will provide the techniques and skills for effective interviewing.

The course covers:

  • Recruitment & Selection processes
  • Structured Interviewing & models
  • Cost of poor selection
  • Job & Person spec
  • Recruitment sources
  • Assessing applications- application forms, CVs, covering letters, references, psychometric tests;
  • Using Agencies
  • Interview preparation & interview techniques
  • Dos & Don’ts in selection and interviewing
  • Legal implications in interviewing
  • Exercises, Role Play