Effective communications, verbal and non verbal, are essential skills for any individual or organisation. In business good communication skills are key competencies required for most roles. Excellent communication skills can open doors to more career opportunities and conversely limit the scope of ones abilities if lacking. Such skills add confidence and credibility to any business individual.

The course covers:

• Different Communication & Social styles
• Listening & Questioning skills
• Objection handling
• Leadership communications
• Presentations
• Body language
• Telephone skills
• Written communicating techniques
• Exercises & Role Plays