It is said that nothing happens in life until someone sells something to someone else. When you think about it this is so true. Selling is an essential skill whether we need to sell products & services or persuade/negotiate with others. The course will provide the essential tools and practical skills to develop effective selling skills.

The course covers: Selling Skills process & models; Business planning; Customer Relationship Management (CRM); Identifying Customer Needs/Wants; Communicating your product/service benefits to make an impact; Getting the business(Closing); Buyer behaviour- why do people buy? Exercises & role plays.